18 - 20 July 2017 | Pullman Sydney Airport, Sydney

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Exclusive Content

Improving Customer Satisfaction with a New Asset and Maintenance Management Plan

Ahead of the 2nd annual Asset Management for Utilities Summit 2017 we chat to Susie Butler, Manager of Business Improvement, Operations and Maintenance at SA Water. Susie shares with us details of SA Waters new asset and maintenance management plan that is streamlining maintenance operations and improving the customer experience

Improving Customer Satisfaction with a New Asset and Maintenance Management Plan

Ahead of the 2nd annual Asset Management for Utilities Summit 2017 we chat to Susie Butler, Manager of Business Improvement, Operations and Maintenance at SA Water. Susie shares with us details of SA Waters new asset and maintenance management plan that is streamlining maintenance operations and improving the customer experience

Exclusive Content

How to roll out enterprise asset management & adopt ISO 55000: Insights with Horizon Power & Melbourne Water

The success of a utility organisation is directly linked to how its assets are managed. When assets are built, maintained, or replaced efficiently, the organisation is able to deliver better quality services to customers and reduce cost at the same time. In this exclusive case study, you can learn about how Horizon Power and Melbourne Water are driving a new asset enterprise asset management (EAM) program and adopting ISO 55000, respectively.

Sudheer Vyas, Senior Compliance & Performance Engineer at Horizon Power, discusses creating an EAM framework that enables real-time data for teams to extend asset lifecycles and drive predictive analysis; while Kristina Campbell, Program Leader – Asset Management Improvement Team at Melbourne Water explores how ISO 55 000 will be adopted to re-focus attention on activities the organisation should be pursuing, such as environmental scans for emerging issues and risks.

How can enterprise asset management lead to proactive maintenance?

Enterprise asset management (EAM) has become a key enabler for utility organisations to improve the way infrastructure is managed.But EAM isn’t a matter of integrating a single application. Instead, it’s an approach that relies on using the enterprise resource planning (ERP) solution to consolidate information and inform decision making. In this article, we explore how organisations can roll out an EAM framework that can enable proactive maintenance across the asset portfolio and reduce risk of asset failure at the same time. 

SA Water: Improving Customer Satisfaction with a New Asset and Maintenance Management Plan

Ahead of the 2nd annual Asset Management for Utilities Summit 2017 we chat to Susie Butler, Manager of Business Improvement, Operations and Maintenance at SA Water. Susie shares with us details of SA Waters new asset and maintenance management plan that is streamlining maintenance operations and improving the customer experience

Horizon Power: Integrating New Technologies to Reduce Costs and Extend Asset Lifecycle

Ahead of the 2nd annual Asset Management for Utilities Summit 2017 we chat to Sudheer Vyes, Senior Compliance and Performance Engineer at Horizon Power.

Horizon Power is on a journey to improve their asset management systems and internal capabilities, by adopting an enterprise asset management (EAM) approach. Sudheer share’s Horizon Power’s experience and delves into how these new technologies are streamlining maintenance works and extending the asset lifecycle. 

Driving a Customer-Centric Asset Management Culture

Ahead of the 2nd annual Asset Management for Utilities Summit 2017 we chat to Alex Fisher, Executive General Manager of Asset Strategy and Delivery at SunWater. In this Q&A Alex shares with us details of SunWater’s comprehensive asset management plan and delves into how it is driving a customer-centred asset management culture.  

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Fast Track Your Attendance

Want to fast track your registration to Asset Management for Utilities 2017? It's easy - just download, fill out this form and send it to registration@iqpc.com.au

Articles

Victoria needs more interoperability from BIM

Greater interoperability is needed through building information modelling in the operation and maintenance phase of assets in Victoria, building technology industry says.

Internet of Things Security Market Growing at 55.01% CAGR to 2020

New research report indicates users prefer integrated IoT security solutions that provide overall security to devices and networks, particularly asset utility companies operating in an age of increased security threats. 

MidCoast Water 30 year plan, Our Water Our Future

MidCoast Water will move forward on projects outlined in its 30 year plan, Our Water Our Future, during the coming financial year, with funds to be invested into the construction of a second water scheme for the Manning and Great Lakes communities.

Drones give FirstEnergy a quick and easy look at plants

Unmanned aerial vehicles are becoming a decisive move for utility organisations to manage assets more efficiently and safely. There is particular focus on integrating UAVs with asset management systems to create real-time data flows and improve maintenance processes. 

Australian infrastructure manager launches $100m solar investment fund

A leading manager of Australian infrastructure assets, Lighthouse Infrastructure Management, has announced a push into the solar market in yet another sign that Australian solar projects are becoming a mainstream investment.

What utilities expect from the Internet of Things

IoT devices are flooding the utilities market, creating an integrated environment that enables maintenance teams to operate with real-time data, improve asset lifecycles and reduce cost over the short and long term. 

Presentations

Energisa’s innovation in asset management

Utility organisations are some of the most innovative players in field service mobility – a fact frequently backed by examples of placing customers first and aligning technology with strategy. In Brazil, the Abradee Award is the leading benchmarking program, which reveals the best companies in the energy sector. Tércius Morais, Transmission Maintenance Manager at Energisa Group, delivered the keynote presentation at the recent Field Service Mobility Summit, focusing on how the field service function is designed to meet strong productivity targets year-round. 

Watercare - Maintenance Services Project Waipuna Case Study

Chris Kinley, Maintenance Services Manager at Watercare, explored how the Project of Waipuna - a result of a strategic review of capability maturity - is introducing schedule optimisation tools, business intelligence capability and new standard work order management for asset management and field service mobility.